Costumer Service Representative con discapacidad en Paterna
Descripción del empleo
Do you have experience in Customer Service? Would you like to work in a leading healthcare company? If you also hold a disability certificate, keep reading. This could be your perfect opportunity!
A leading company in the healthcare and genetic services sector is looking for talented individuals to join its team in Valencia (Parque Tecnológico de Paterna). If you are selected, your responsibilities will include:
Customer Support & Experience
-Be the first point of contact for clinics and private patients via phone and email.
-Provide clear information about genetic testing services and guide customers.
-Track, manage, and proactively resolve customer inquiries.
Operational Coordination
-Collaborate closely with Laboratory, Diagnostics, and Genetic Counseling teams.
-Manage customer data in Salesforce CRM and Navision.
-Support payment collections, kit requests, and account management.
Process Quality & Collaboration
-Ensure accurate, up-to-date customer information.
-Contribute to improving service processes.
Requisitos
-Bachelors degree or equivalent.
-Minimum 3 years of experience in customer service, ideally in healthcare.
-Technical skills: Salesforce, Navision, Microsoft Office.
-Languages: Native/Bilingual Spanish, Fluent English; French or Italian valued.
-Strong communication, problem-solving, and collaboration skills.
-Será necesario disponer de un Certificado de Discapacidad oficial igual o superior al 33% emitido por el organismo público competente.
Características del empleo
-Opportunity to work in a leading global organization in healthcare and genetic services.
-International exposure and participation in global projects.
-Supportive and collaborative work environment.
-Remote work 1 day per week possible.
-Medical insurance.
-Flexible compensation options.
-Discounts on our platform and gym memberships.
-Job stability in a growing and innovative company.
Porque creemos en el Talento y no en las etiquetas estamos comprometidos con la no discriminación por razón de raza, edad, sexo, estado civil, ideología, opiniones políticas, nacionalidad, religión, orientación sexual o cualquier otra condición personal.
Estos son nuestros principios, los que guían nuestra forma de actuar, nuestra forma de ser, de entender y liderar el mercado laboral.
Ubicación
Paterna
Salario
30 EUR A la hora
Referencia: 22f6bfb5-0819-593d-30ba-61b77d3135db
Delegación: Fundacion Adecco Valencia
